We keep dispatch, returns, and privacy straightforward so you can order with confidence and know exactly what to expect at every step.

Every order is packed securely and dispatched with tracked carrier service, domestically and internationally.

Orders are packed with protective wrapping and sent with a tracking number so you can follow your parcel from dispatch to delivery.

Domestic customers can choose Cash on Delivery at checkout where the option is offered for their order and delivery area.

International orders ship with tracked carrier service. Duties and import charges, where applicable, are the responsibility of the recipient.

To return a standard item, contact our team within the return window stated in your order confirmation. Items should be unused, in original condition, and returned with their packaging. Once the item is received and inspected, we process your refund to your original payment method. Exchanges are handled the same way, subject to stock availability.

We collect only the information needed to process your order, deliver it, and support you afterwards. Your personal and payment details are never sold, and access is limited to the people and services that need it to complete your purchase. Read the full privacy policy for details on how your data is stored and how you can request changes or deletion.