Customer care
Frequently asked questions
Straightforward answers on sizing, leather care, ordering, payment, and delivery, so you can shop with confidence.
Common questions
Answers before you order
Clear guidance on sizing, leather maintenance, payment options, and how your order moves from checkout to your door.
Sizing
How do I choose the right size?
Each product page lists its dimensions and available sizes. Compare them against the measurements you need before adding to your cart.
Care
How do I care for my leather?
Wipe gently with a soft, dry cloth and keep leather away from prolonged moisture. Store items in a dust bag when not in use.
Orders
How can I pay and track my order?
We accept online card payments and Cash on Delivery where available. Track your order status with the confirmation sent to your email.
Still have a question?
Our online support team is available Monday to Saturday.